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Old 2nd October 2007, 07:34 PM   #1 (permalink)
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24 hrs Coffee Club in Orchard Road

Wonder if any of you has been to that particular joint before.

ok ambience, ok drinks and ok food...... but service is really below par there...

was there in the early morning, ordered drinks with friends, and my friends got all their coffee drinks, i didn't get mine (not coffee, but i think lychee drink or what)...

so i signalled the waiter to get me my drink.... sure enough, ONLY after 10 mins of waiting and my reminder, they finally passed me my drink....

no complimentary drink or snack or cake...

nvm....

upon payment, when we looked at the receipt, we saw the coffee drinks were well accounted for, as with my lychee drink, but there was ONE EXTRA ITEM IN THE BILL THAT NONE OF US HAS ORDERED.

instead of calculating backwards through the cash register, they refunded the EXACT value of the drink, without the GST and service charge.

Extremely poor service.

and to add, there was a rat that's roughly around 7 or 8 inches long that's running here and there, right at the entrance area where there are bushes. talk about hygiene!

so that's another blow to they extremely poor service, can't even keep the place clean.

i do hope the next few ppl who read my thread, reconsider going to that particular branch.... its really really lousy. :freakedout:

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Old 2nd October 2007, 10:30 PM   #2 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

The service's really lousy.. Maybe they were short handed?

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Old 2nd October 2007, 11:12 PM   #3 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

apparently no, who would go to a coffee joint at that time? they had like... 3 or 4 waiters/waitresses ard....

and the whole place is not even packed... not even 30% packed...

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Old 3rd October 2007, 12:05 AM   #4 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

safe ytd i was wandering around at orchard to find an cafe/resturant at 12 plus am . dots , heng i nv c tat . . lols .

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Old 3rd October 2007, 12:12 AM   #5 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

haha u go at that timing i think the waiter sian la. sleepy mood already still must serve so service won't be so good compare to daytime lor. =X

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Old 3rd October 2007, 12:13 AM   #6 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

located at which part of orchard rd?

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Old 3rd October 2007, 12:34 AM   #7 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

there's only one 24 hrs one, next to california gym... or aka quite near cineleisure...

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Old 3rd October 2007, 01:19 AM   #8 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

Originally Posted by ryuza
there's only one 24 hrs one, next to california gym... or aka quite near cineleisure...
Relax la Bro, this is a sad trend in sg nowadays. i also had a similiar experience lor.
but i chose to have a private talk with the supervisor instead. :rock:
at least the crew is spared the humililation of being scolded.
they will be appreciative the next time i return. :biggrin4:

Wonder is it the same rat, which i saw also. Have already reflected to :biggrin4: the management long time ago. apparently nothing is being done.
Guess that rat might be the next ratatoulie!!! :biggrin4:

Cheers

Sonic Bear. :biggrin4:

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Old 3rd October 2007, 01:31 AM   #9 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

went dere twice with my frenz to have a drink at night... service is really slow i would say cos getting the waiter attention to get our orders or bills is abit difficult. but ambience is gd, not very noisy.


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Old 3rd October 2007, 11:22 AM   #10 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

heng, i dun go coffee club. Me always go starbucks no matter what. Starbucks is the best coffee outlet ever!

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Old 3rd October 2007, 08:10 PM   #11 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

Originally Posted by ryuza
Wonder if any of you has been to that particular joint before.

ok ambience, ok drinks and ok food...... but service is really below par there...

was there in the early morning, ordered drinks with friends, and my friends got all their coffee drinks, i didn't get mine (not coffee, but i think lychee drink or what)...

so i signalled the waiter to get me my drink.... sure enough, ONLY after 10 mins of waiting and my reminder, they finally passed me my drink....

no complimentary drink or snack or cake...

nvm....

upon payment, when we looked at the receipt, we saw the coffee drinks were well accounted for, as with my lychee drink, but there was ONE EXTRA ITEM IN THE BILL THAT NONE OF US HAS ORDERED.

instead of calculating backwards through the cash register, they refunded the EXACT value of the drink, without the GST and service charge.

Extremely poor service.

and to add, there was a rat that's roughly around 7 or 8 inches long that's running here and there, right at the entrance area where there are bushes. talk about hygiene!

so that's another blow to they extremely poor service, can't even keep the place clean.

i do hope the next few ppl who read my thread, reconsider going to that particular branch.... its really really lousy. :freakedout:

wah lau eysh u really write out ah?
i tot u joking onli....
jeez

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Old 3rd October 2007, 08:33 PM   #12 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

wow... tatz a really bad experience u got.... service is bad and slow the last time i went there.... so i will not go back unless there is no where to go,... ha ha ha

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Old 4th October 2007, 11:52 PM   #13 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

Originally Posted by Storm_Pyro
wah lau eysh u really write out ah?
i tot u joking onli....
jeez
i say i will post means i will post...

normally like slow or wat, i can understand, but the service is really too much le... XD

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Old 5th October 2007, 11:43 PM   #14 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

That is wad usually happened in 24 hrs cafes..

Mr Bean @Selegie oso jia liat...

That rat is still around... since last year sia... Lolx~

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Old 9th October 2007, 08:59 PM   #15 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

try go other 24hrs if u tink tt particular coffee club service not reaching ur expectation.. But i tink almost all like tt de... hahah

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Old 9th October 2007, 09:02 PM   #16 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

guess i can agree on that... the one at east coast has nearly the same attitude as what ryuza mentioned =\

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Old 9th October 2007, 09:03 PM   #17 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

I agree with Ryuza. I was there too...and i saw the rat. running around. LOL i was first who spotted it though.. that place gives "great" services. So if you all are going there next time. Do come back here to complain. Eh i mean post. lol

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Old 9th October 2007, 09:04 PM   #18 (permalink)
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Re: 24 hrs Coffee Club in Orchard Road

guess i can agree on that... the one at east coast has nearly the same attitude as what ryuza mentioned =\

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