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Old 23rd August 2013, 11:24 AM   #1 (permalink)
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Beijing hotel apologizes for cleaning toilets and drinking glasses with used guest towels

Beijing hotel apologizes for cleaning toilets and drinking glasses with used guest towels


A Beijing hotel was using guest towels to clean toilets and drinking glasses. (Photo/CFP)

Cleaning staff at a Beijing hotel were discovered to have been using guest towels to clean toilets and drinking glasses. The general manager of the hotel has made a public apology, reports state-run news agency Xinhua.

According to the Beijing News, cleaning employees at the Fortuneland Hotel in Beijing's Chaoyang district used towels intended for guests to clean bathroom toilets, windows and floors, and later used the same towels to clean the room's drinking glasses. They hung the towels back to the bathroom for the next guest's use after washing them.

An employee said this is a hidden rule among the staff because they don't have enough towels to clean with and that it is impossible to wash enough linen to keep up with their demand.

"We have leakage in our inspection," said the manager surnamed Zhou, who said the hotel and the group of the hotel, Shaanxi Meihuan Hotel Group, have begun to investigate matters after the report. Zhou claimed this incident is restricted to the actions of individuals, and does not apply to all cleaning staff. Those responsible have been dismissed.

The group said they have strictly implemented inspections and require classifications and procedures for cleaning and sterilizing cleaning tools. They said they would rather close the Beijing hotel if it can not meet the standards.

Source: http://www.wantchinatimes.com/news-s...00019&cid=1103

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Old 23rd August 2013, 05:01 PM   #2 (permalink)
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Re: Beijing hotel apologizes for cleaning toilets and drinking glasses with used guest towels

I'm shocked that it was discovered.

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Old 23rd August 2013, 05:04 PM   #3 (permalink)
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Re: Beijing hotel apologizes for cleaning toilets and drinking glasses with used guest towels

so disgusting. i hope this is just one single case in their country !

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Old 4th July 2014, 12:23 AM   #4 (permalink)
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Re: Beijing hotel apologizes for cleaning toilets and drinking glasses with used guest towels

Yuck! If you don't have enough towels to properly clean your facilities either buy more or rethink your choice to get into business. > That's absolutely disgusting, don't they realize that's how people get SICK? I will definitely NOT be staying there if I choose to travel to Beijing.

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