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Old 18th February 2010, 08:34 PM   #1 (permalink)
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Forever 21, 313 Somerset Customer Service?

How you all find the services provided there by the staff?

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Old 18th February 2010, 11:16 PM   #2 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

not good... they like face chao chao de

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Old 20th February 2010, 02:42 AM   #3 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

i prefer to buy online..wait 2 wks..1 dress/ top at least 10bucks cheaper after shipping

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Old 20th February 2010, 10:44 AM   #4 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

Originally Posted by fathernature View Post
not good... they like face chao chao de
The F21 at Vivo is much friendlier. I can try and try the clothes all day and the girl will still smile. The one at 313 already give a chao bin even before I step into the changing room. The female Indian security guard also bin chao chao.

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Old 20th February 2010, 11:21 AM   #5 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

Eh why ah. Like forever21 staff, you smile at them they won't reciprocate one. Yeah I think buy online better! Lots cheaper than retail and waiting time isn't as long as taiwan sprees. And they have size 10 shoes.

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Old 20th February 2010, 11:27 AM   #6 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

They tend to smile more in the morning because they're feeling fresh. At the end of the day when every customers try on the clothes and don't buy and pushing the clothes back to them, they get pissed off, and thus won't smile at anyone.

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Old 26th February 2010, 02:26 AM   #7 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

ok i work in 313 uniqlo before....and forever21 is like opposite us only...

the thing i can conclude is that...

1. their manpower v little
2. As Singaporeans, we can try try try try try but never buy... online shopping shop for 8 hours, only buy 1 item... true??? true.
3. F21 as i heard from one of the security there, there are a lot of thief cases.. the workers not only got to look after those people and serve u, and replanish stocks and all.. which is damn tiring....
4. Its never fun to run up and down as there are 4 levels in F21....

wells... although it did not give me a good impression, but still, quite ok la...
and i got see the manager / incharge / boss before... haha

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Old 3rd March 2010, 04:10 PM   #8 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

Thanks for the comments! =)

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Old 4th March 2010, 11:45 PM   #9 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

those at the counters are quite friendly.
those working at dressing room are not too friendly. but it's understandable with the fact that she has to re-organise the whole pile of clothes infront of her nonstop. and i really salute those SA who has to run up and down to re-hang those clothes.

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Old 17th March 2010, 01:47 AM   #10 (permalink)
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Re: Forever 21, 313 Somerset Customer Service?

they are called runners

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