Lousy Service for Speedpost - SGClub Forums

**jessielu** · 26-05-2008, 11:21 AM

Damn angry now

My overseas fren send me 1 parcel and as i seldom at home, got a delivery advice so call speedpost and rearrange the delivery to go my mum place, in the end, now dunno where the parcel have been deliver! They say delivered on last sat and someone sign for it!

Try calling them again hopefully to retrieve the parcel but i tik impossible liao, so angry

**tanweizhong** · 26-05-2008, 11:29 AM

I never trust SIngpost services....
THEY SUCKS TO THE CORE, I had send letters to my friends LOCALLY and had experience not once, not twice, but 5 times of the letters Either LOST, delivered 2 weeks later to sender or letter was sent back to me with the Letters torned open and content missing.....WTF?!?!?!

Cpmplaint to them and feedback, they say not thier fault must be me sending those letters in that torn and tattered conditions..
WHAT!!!!!!!

Who be so stuipd to send torn and tattered letters to friends?!!!??

**TotalNV** · 26-05-2008, 11:35 AM

too bad they're in a way, monopolizing the market.... no choice lor.... i go through speedpost oso, but so far so good lor.

**kanton** · 26-05-2008, 11:36 AM

hey so is there any other alternative that u all know of? i have a very important parcel to be send overseas and if it gone missing it will be like.... so any recomendation?

**Mint** · 26-05-2008, 11:38 AM

Same too. One of my friends sent me a parcel from overseas. she did not update my new address. so she told me to call them up to verify. I called & told them about delivering to the correct address. Yet they told me the parcel was being sent out.. Damn pissed! the parcel was something expensiveeeeeeeee! !@#!!$!$

**Mint** · 26-05-2008, 11:39 AM

Quote:

Originally Posted by kanton

hey so is there any other alternative that u all know of? i have a very important parcel to be send overseas and if it gone missing it will be like.... so any recomendation?

For important uses, i don't use speedpost anymore. Use UPS. They're not bad. =)

**kanton** · 26-05-2008, 11:43 AM

how much will it roughly cost to malaysia? and where can i find the outlet?

**Shengapura** · 26-05-2008, 11:44 AM

Quote:

Originally Posted by Mint

For important uses, i don't use speedpost anymore. Use UPS. They're not bad. =)

I dun like UPS service. LOL.

My company tried to send an important package overseas to HK.

The whole thing went missing, then we ask for compensation (coz really worth a lot), then they said the UPS didn't even receive the package to send even though we got the delivery number and the delivery order.

That was my story. Speed post is not as reliable either =x It gets there, but way too slow.

**janice** · 26-05-2008, 12:04 PM

speedpost is really lousy af one time someone sent me an parcel last week but i din receive it and there was no delivery advice so i call up and check they told me they send it and left the deliver advice at my doorstep. I ask my sis and she say she din hear the postman knock on our door that day when speedpost claim they send on that day and we also never see any deliver advice.

So i ask them to resend yet the customer service want me to collect myself and i say no i want a redelivery and they send it 3 days later to my hse. As for letters i also have friends who receive my letters late or when reach them already been open and torn.

**jessielu** · 26-05-2008, 12:07 PM

Really no way to recover that parcel

**TotalNV** · 26-05-2008, 12:09 PM

Quote:

Originally Posted by kanton

hey so is there any other alternative that u all know of? i have a very important parcel to be send overseas and if it gone missing it will be like.... so any recomendation?

i think they have some form of insurance one right? pay extra and your item will be insured.

**kanton** · 26-05-2008, 12:15 PM

hmm so any 1 have any more reliable service to recommend?

**jessielu** · 26-05-2008, 01:25 PM

You may consider using Fedex or DHL

**Casper26** · 26-05-2008, 01:36 PM

DHL isn't bad.. my present company using it. reliable..

**kanton** · 26-05-2008, 02:56 PM

ok thanks alot for the recommendation

**kyrasym** · 26-05-2008, 04:55 PM

One time I ordered a bunch of training swords.
I told Speedpost I'll collect it at Tampines.

But turns out I'm available to collect it at home, so I called them TWICE, and they said "yes confirmed we will send to your house."

That day, around 3+pm, I check the item status on the net, it says. "Delivered".
I was like, "WTF does that means, delivered?"

I called them and I said I was at home all the way and I didn't receive anything.
They say, "we will email you the receipt scan."
Me, "yeah...so? how can I get my item back? that means someone signed for it?"
They, "Maybe you can wait for the email first?"

I was ****ing furious that some asswipe signed for my swords that he didn't order?

Waited for 10mins, called again, and asked, "could it be at Tampines Post Office?"
They replied "yes sir, your item is waiting to be collected at Tampines."
That was so "WTF".
Confirmed with me twice, say gonna email me the receipt scan, now it's at Tampines Post Office?

=.=''

**Hallyu** · 27-05-2008, 08:17 PM

omg? I send / buy so many stuffs.. nothing like this every happened before.. If you happened to have a lost normal mail, go to the singpost.com to feedback to the HQ. They will look into it as lost mail

**darekid** · 27-05-2008, 10:44 PM

well, I'm a corporate customer for speed post, so far their service are at the tip top condition

**sally sally** · 27-05-2008, 11:51 PM

even postman put letters in the wrong mailbox, luckily i am in good relationship with most of my neighbour, you know, important letter like visa card statment, bank statement, scare

**candykisses** · 28-05-2008, 05:49 PM

Quote:

Originally Posted by Hallyu

omg? I send / buy so many stuffs.. nothing like this every happened before.. If you happened to have a lost normal mail, go to the singpost.com to feedback to the HQ. They will look into it as lost mail

Me too, so far when I'm shopping online,
most of the items get delivered to me, not alot of lost mails so far (: