More car complaints since 'lemon law' - Singapore Forums by SGClub.com
Singapore Forums by SGClub.com
Sitemap Contact Us FAQ Singapore Forums by SGClub.com
Home Photos Member List Register Mark Forums Read  
Go Back Home > Personal Interests > Automobile Forum » More car complaints since 'lemon law'

Why aren't you a member of SGClub.com yet??

» Join 130,000+ other members in chatting.
» Make lots of new friends here.
» Keep up-to-date with current events.
» Participate in Club outings.
» Download lots of Free Stuff!

Registration just takes 2mins and is absolutely free so join our community today!

I Want to Choose my Own Personal Nickname Now!


Reply
 
LinkBack Thread Tools Display Modes
Old 31st October 2013, 08:18 AM   #1 (permalink)
Experienced SGClubber
*StarDust* has much to be proud of*StarDust* has much to be proud of*StarDust* has much to be proud of*StarDust* has much to be proud of*StarDust* has much to be proud of*StarDust* has much to be proud of

 
*StarDust*'s Avatar
 
Posts: 67,882
Join Date: Oct 2007
Likes: 408
Liked 349 Times in 307 Posts
Gender:

More car complaints since 'lemon law'

More car complaints since 'lemon law'



Thursday, Oct 31, 2013
Christopher Tan
The Straits Times


Compliants from car buyers have crept up since the so-called "lemon law" kicked in last year - though cases of irreparably defective vehicles remain rare, new figures show.

The Small Claims Tribunal has received 100 vehicle purchase-related claims in the year up to Tuesday last week - compared to 104 in the whole of 2012 and 64 in 2011.

The Consumers Association of Singapore (Case) said it handled 450 complaints from car buyers, from last September to August this year - 50 per cent more than the 297 it handled in the previous corresponding period.

Yet the numbers make up less than one per cent of the 95,000 cars sold in the year since the new law was introduced.

Case executive director Seah Seng Choon felt the spike is largely due to consumers not being familiar with the new rules.

"The number of complaints should stabilise once consumers understand the law," he said.

The Subordinate Courts did not have details on the outcomes of the car cases before the Small Claims Tribunal, or those brought before the High Court.

Case, however, said most of its cases were resolved when dealers footed repair bills or offered discounts on the purchase price.

No buyer got a full refund on a car or a new replacement - which the lemon law provides for if a product proves to be defective, takes too long to repair or is irreparable. Or is, in short, a lemon.

Of the complaints received by Case, Singapore Vehicle Traders Association president Neo Tiam Ting said "very few" were attributable to cars sold by CaseTrust-accredited dealers.

From last September to August this year, there were 30, compared with 24 in the previous corresponding period.

Mr Neo said the association is proposing "refinements" to how the law treats older cars or cars with high mileage.

"These cannot be expected to perform like new cars," he said.

But Mr Seah added that such issues are already covered by the law.

"The provisions are there... So it's not so much amending the law, but educating the public better so that consumers can apply the law appropriately."

Civil servant Syed Hussain, 62, received a $1,500 refund when a six-year-old Nissan Latio he bought last November broke down, but said the compensation should have been higher.

"You expect a second-hand car not to be tip-top, but it stalled when I was out with my family on a rainy day," he said. "I spent $4,000 to repair it."

Mr Hussain is grateful for the lemon law, but said it could have more bite and clarity.

For instance, it provides for a new-car replacement if there have been three failed attempts to repair a defect that occurred within one year of purchase. But there is no similar prescription for used vehicles.

Case's Mr Seah said the law provides room for negotiation and "encourages parties to sit down and talk".

"Consumers expect a high standard of service because cars are high-cost items," he added. "Some retailers may be unwilling to negotiate and want to continue with their old habits of ignoring the call to rectify defects."

Source: http://ride.asiaone.com/news/general...ints-lemon-law

Sponsors:
__________________
"Dear children, let us not love with words or tongue but with actions and in truth". - 1 John 3:18
*StarDust* is offline  
Add to *StarDust*'s Reputation Reply With Quote
Old 31st October 2013, 08:42 AM   #2 (permalink)
Experienced SGClubber
christmas_ has a brilliant futurechristmas_ has a brilliant futurechristmas_ has a brilliant futurechristmas_ has a brilliant futurechristmas_ has a brilliant futurechristmas_ has a brilliant futurechristmas_ has a brilliant future

 
christmas_'s Avatar
 
Posts: 80,385
Join Date: Nov 2008
Likes: 924
Liked 523 Times in 453 Posts
Gender:

Re: More car complaints since 'lemon law'

taking advantage of the new rule ?

__________________


christmas_ is offline   Add to christmas_'s Reputation Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
CJ's story 'testament to rule of law' LoneLyBy2 International & Singapore News 0 7th January 2013 08:51 AM
Retailers gear up for 'lemon law' *StarDust* International & Singapore News 2 21st August 2012 10:00 AM
Malaysia: 'Monsters-in-law' among main causes of divorce *StarDust* International & Singapore News 11 27th May 2009 08:11 PM
where to buy Lemon hunterdoom Health & Fitness 8 27th May 2009 11:16 AM
No parking here for even lawmen? Man tries to enforce 'law' against cops *StarDust* International & Singapore News 29 21st December 2008 02:57 PM

» Sponsors
Watch Free Movies Online
Celebrity Gossip
Food Delivery

» Facebook Fans
» What's Going On?
Title, Username, & Date
Warning : Blacklist buyer/adopter Alert
Simple basic video guide tomassaging your cat
Fire at Bukit Batok flat: 1 victim in critical condition, 2 others taken to hospital
Jail for e-scooter rider who struck one pedestrian on footbridge, then hit another as he...
666 dengue cases recorded last week, a 3.5-year high
Planet Earth
Singapore is now the LEAST democratic country in the WHOLE of Southeast Asia:
Increased GST needed to support rising expenditures
Inspirational Songs
Aoki Hagane no Arpeggio: Ars Nova
Post anything random on this thread.
Windows 10 - Modern Setup Host Has Stopped - Help Needed
More than 75 per cent of Singaporeans support Hong Kong protests: Survey
Stamford Catering's food hygiene grade cut to 'C' after 52 people fall ill
Several Myanmar nationals arrested for supporting armed violence, will be deported: MHA
Ler Teck Siang allegedly advertised drug injection services on Grindr with profile name...
2 batches of Crottin De Pays goat cheese recalled: Singapore Food Agency
A2 App Performance microSD Review
Singapore bans bottled water from Malaysia's Malee Mineral Water after bacteria found
Your Bones Are Getting Weaker, Here's How to Keep Them Healthy
Featured Photos
by marisoljames322
· · ·
Member Galleries
20359 photos
13619 comments
by marisoljames322
· · ·
Member Galleries
20359 photos
13619 comments
by pdsubbu
· · ·
Member Galleries
20359 photos
13619 comments
by Vikas Dhar
· · ·
Photography
35 photos
36 comments
by aaudreygan
· · ·
Guy Photos
1581 photos
946 comments
by aaudreygan
· · ·
Girl Photos
4352 photos
26378 comments
by a8paris
· · ·
Guy Photos
1581 photos
946 comments
by a8paris
· · ·
Guy Photos
1581 photos
946 comments
by aaricia
· · ·
Girl Photos
4352 photos
26378 comments
by aaricia
· · ·
Girl Photos
4352 photos
26378 comments

 

All times are GMT +8. The time now is 02:04 PM.


Powered by vBulletin
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright© 2004-2013 SGClub.com. All rights reserved.