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02-08-2011, 12:40 AM
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#1 (permalink)
| | Cool SGClubber
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Gender:  |  Nendoroid Miku Support ver shipping
Anyone order Nendoroid Miku Support from goodsmile online store?
Till now i still having receive yet...  | 
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02-08-2011, 06:44 AM
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#2 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
Dont worry too much same case for me too it will take awhile. Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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02-08-2011, 09:21 AM
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#3 (permalink)
| | Addicted SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
I ordered 5 x of them and the status is always 'preparing shipment'...  | |
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02-08-2011, 11:41 AM
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#4 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
thnk u all for the reply. seems like every status is like preparing shipment.
Thank you.  | |
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05-08-2011, 12:08 PM
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#5 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
I just receive my shippment today but the boxes are abit dented.  Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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05-08-2011, 07:34 PM
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#6 (permalink)
| | New SGClubber
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Gender:  | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by puppypower  I just receive my shippment today but the boxes are abit dented. | Please post pictures!  | |
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05-08-2011, 08:16 PM
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#7 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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08-08-2011, 09:23 PM
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#8 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Im still waiting for mine as well.
Supposedly it was send on 17 july, but the shipment status is always "dispatched from hong kong" without any other details. | |
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08-08-2011, 11:24 PM
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#9 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by ltylty Im still waiting for mine as well.
Supposedly it was send on 17 july, but the shipment status is always "dispatched from hong kong" without any other details. | Don't worry you are not alone >_>;
mine sent on 15th still no updates too. I suspect they send via surface...
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08-08-2011, 11:45 PM
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#10 (permalink)
| | Addicted SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by ltylty Im still waiting for mine as well.
Supposedly it was send on 17 july, but the shipment status is always "dispatched from hong kong" without any other details. | Mine oso same status and I got 5 x of them...  | |
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09-08-2011, 12:57 AM
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#11 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
It should be arriving soon for u guys dun worry. Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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09-08-2011, 07:28 PM
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#12 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
I believe you guys have receive this email from Goodsmile.
Regarding to Nendoroid Miku Hatsune: Support version for worldwide delivery,
We are plan to ship by EMS but this time we ship by Surface Parce.
We are sorry indeed for the report's delaying.
We are getting time to the shipment straightening arrival by shipping service about the customer whom the spare prick has not arrived now.
Your order has been send on the 14th of July from Hong Kong.
Please see below about days until arriving and confirm your arrival days.
When your order doesn't arrived on this schedule, please contact us again.
Singapore about 2 months Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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09-08-2011, 07:58 PM
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#13 (permalink)
| | Addicted SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by puppypower I believe you guys have receive this email from Goodsmile.
Regarding to Nendoroid Miku Hatsune: Support version for worldwide delivery,
We are plan to ship by EMS but this time we ship by Surface Parce.
We are sorry indeed for the report's delaying.
We are getting time to the shipment straightening arrival by shipping service about the customer whom the spare prick has not arrived now.
Your order has been send on the 14th of July from Hong Kong.
Please see below about days until arriving and confirm your arrival days.
When your order doesn't arrived on this schedule, please contact us again.
Singapore about 2 months | That's cheating man! I though they sending out thru EMS so expecting my Mikus to arrive much faster... In the end they actualli send out thru Surface and goona take whole 2 months to arrive... realli disappointed wif GSC... no credential at all....  | |
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10-08-2011, 01:53 AM
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#14 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
We pay by EMS.....
btw i haven receive yet... | |
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10-08-2011, 04:14 AM
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#15 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by dadachua We pay by EMS.....
btw i haven receive yet... | They sent EMS....to hongkong =___________=;
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10-08-2011, 01:19 PM
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#16 (permalink)
| | Addicted SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
GSC Online Shop does not respect customers and treat us like idiots. Firstly, we paid for the EMS shipping cost but they are sending to us through surface instead of EMS which takes much hell longer! Secondly, this is the condition of the package when it finally reached...   
There is no credential and integrity in GSC at all!  For those who kena the same thing, please take photos of the damaged package and email to GSC to complain and demand for replacement or compensation...
I am already thinking whether to cancel my pre-orders for Madoka since GSC is so screwed up!
Last edited by Rei^Sama; 10-08-2011 at 01:24 PM.
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10-08-2011, 05:54 PM
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#17 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by Rei^Sama GSC Online Shop does not respect customers and treat us like idiots. Firstly, we paid for the EMS shipping cost but they are sending to us through surface instead of EMS which takes much hell longer! Secondly, this is the condition of the package when it finally reached...
There is no credential and integrity in GSC at all! For those who kena the same thing, please take photos of the damaged package and email to GSC to complain and demand for replacement or compensation...
I am already thinking whether to cancel my pre-orders for Madoka since GSC is so screwed up! |  The condition is terrible. I can't believe this... | |
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10-08-2011, 07:14 PM
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#18 (permalink)
| | Nendoroid Hunter
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Gender: | Re: Nendoroid Miku Support ver shipping
We are just money tree to Goodsmile. Status Update: Sleep->Work->Eat->Play->Sleep 05-02-2012, 10:20 AM
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11-08-2011, 10:22 AM
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#19 (permalink)
| | Cool SGClubber
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Gender: | Re: Nendoroid Miku Support ver shipping
We have received many reports that Nendoroid Miku Hatsune: Cheerful (Support) Ver. has not been reaching its destination in the time specified, even though it was shipped in July 2011.
After some investigation, it was found that this was due to an error in the method used for shipping. While all products were supposed to be shipped via Express Mail Service (EMS), they were accidentally sent via surface mail. While EMS generally takes approximately 10 days to reach its destination, surface mail takes approximately three months. We wish to extend our apologies to everyone who ordered the figure, there is no excuse for the error we have made.
All international orders were charged 2000 JP Yen for EMS delivery, but were sent via surface mail. We will be refunding the 2000 JP Yen shipping fee to all customers who placed an order for the figure from overseas. If you paid for your order with a credit card, we will be refunding the amount directly to the account linked to your card. If you paid using Paypal, we will be sending a 2000 JP Yen refund to your Paypal account. The refunds will start from the 11th August 2011 and should be complete within a few days.
As of the 10th August, we have confirmed that the surface mail packages have started to arrive at the following countries:
China (Mainland)
Hong Kong
Taiwan
Singapore
Thailand
Other countries may have to wait until mid-October before the packages start to arrive. Having to wait for a figure you expected much earlier is certainly not a pleasant experience, and once again we cannot apologize enough for the careless error on our part. As soon as we hear word that other countries have received their packages, we will update the website noting which countries have received them.
In the case that your figure has been damaged due to the long surface mail delivery, we will gladly replace it for you. Simply contact customer support and we will organize a replacement to be sent to you.
Furthermore, we promise that future shipping from the GSC Online Shop will always be via EMS. We hope that this incident will not prevent you from ordering from us in the future, and that you will have many pleasant transactions with the GSC Online Shop in the future.
Good Smile Company Online Shop Customer Support.
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11-08-2011, 01:36 PM
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#20 (permalink)
| | Cool SGClubber
Posts: 188
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Gender: | Re: Nendoroid Miku Support ver shipping
Quote:
Originally Posted by Rei^Sama GSC Online Shop does not respect customers and treat us like idiots. Firstly, we paid for the EMS shipping cost but they are sending to us through surface instead of EMS which takes much hell longer! Secondly, this is the condition of the package when it finally reached...
There is no credential and integrity in GSC at all! For those who kena the same thing, please take photos of the damaged package and email to GSC to complain and demand for replacement or compensation...
I am already thinking whether to cancel my pre-orders for Madoka since GSC is so screwed up! | omg.....this is bad
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