StarHub Customer Care Consultants (Beware and avoid these 2, and might be more) - Page 2 - Singapore Forums by SGClub.com
Singapore Forums by SGClub.com
Sitemap Contact Us FAQ Singapore Forums by SGClub.com
Home Photos Member List Register Mark Forums Read  
Go Back Home > Lifestyle > SGClub Cafe » StarHub Customer Care Consultants (Beware and avoid these 2, and might be more)

Why aren't you a member of SGClub.com yet??

» Join 130,000+ other members in chatting.
» Make lots of new friends here.
» Keep up-to-date with current events.
» Participate in Club outings.
» Download lots of Free Stuff!

Registration just takes 2mins and is absolutely free so join our community today!

I Want to Choose my Own Personal Nickname Now!


Reply
 
LinkBack Thread Tools Display Modes
Old 8th June 2009, 03:58 PM   #21 (permalink)
Addicted SGClubber
UnkerCat is on a distinguished road

 
UnkerCat's Avatar
 
Posts: 586
Join Date: Jun 2007
Likes: 5
Liked 2 Times in 2 Posts
Gender:

Default Re: StarHub Customer Care Consultants (Beware and avoid these 2, and might be more)

Did starhub get back to u abt this matter?

UnkerCat is offline   Add to UnkerCat's Reputation Reply With Quote
Old 8th June 2009, 06:05 PM   #22 (permalink)
Cool SGClubber
nutcase will become famous soon enoughnutcase will become famous soon enough

 
Posts: 201
Join Date: Jun 2009
Likes: 20
Liked 5 Times in 5 Posts
Gender:

Default Re: StarHub Customer Care Consultants (Beware and avoid these 2, and might be more)

Agree. Starhub services are good but their customer service sucks. You can expect to wait up to some time before you can get to speak to someone on the phone.

nutcase is offline   Add to nutcase's Reputation Reply With Quote
Old 8th June 2009, 06:34 PM   #23 (permalink)
Cool SGClubber
-Nero is on a distinguished road

 
-Nero's Avatar
 
Posts: 247
Join Date: Jan 2009
Likes: 0
Liked 0 Times in 0 Posts
Gender:

Default Re: StarHub Customer Care Consultants (Beware and avoid these 2, and might be more)

Quote:
Originally Posted by lovewendy View Post
im lucky too! i called once to starhub billing and the customer care was great. he had the patience to go through step by step with me on my bills and cleared my doubts! although i sounded not very nice.. cos i thought there was an error in the billing..
Quote:
Originally Posted by tealeaf80 View Post
so far only those online mobile starhub shop will undergo every thurs maintenance & it would not definitely request for PW from consumers.. well, i guess is just your luck to run into this two rude fellows.. anyway, do keep us updated on the latest status..
Quote:
Originally Posted by UnkerCat View Post
Did starhub get back to u abt this matter?
yup.. customer affairs department replied my email by saying their busy but also acknowledged my email.. the following is what she wrote.

Quote:
Dear Mr Curtis

Thank you for your e-mail. We are sorry for the extended time taken
to reply due to high e-mail volumes.

Please accept our sincere apologies for the less than ideal
experience, which you had encountered. Your feedback has been
escalated to the relevant department for their necessary review and
follow-up with you. We appreciate your kind patience in the meantime.

If you have any further enquiries, please e-mail us at this address
or fax in to +65 6725 1603.
Quote:
Originally Posted by constanceling View Post
got once, i call the starhub customer care, got one consultant named Alvin, keep providing me with wrong information.
i forget what did i ask already, but i called the 2nd time asking.. the person tell me another story!
so i called the 3rd time to confirm which story is correct!
in the end, is the Alvin that gave me all the wrong info.
but luckily, the attitude of the other 2 consultant is quite nice and patience..
don't you think they just wanna hang up the line ASAP?
that's the same as how the Jeff kept claiming to me.. no committing and integrity at all.

Quote:
Originally Posted by nutcase View Post
Agree. Starhub services are good but their customer service sucks. You can expect to wait up to some time before you can get to speak to someone on the phone.
yea. no doubt.. but i usually use StarHub Callback service.. www.starhub.com/callback

__________________


Last edited by -Nero; 8th June 2009 at 06:39 PM.
-Nero is offline   Add to -Nero's Reputation Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Who's StarHub customer. Meathead Mobile Talk 4 24th April 2009 01:06 PM
Starhub customer service XiiaoCurd Mobile Talk 6 6th April 2009 09:39 AM
Looking for Singtel/M1/Starhub Customer lawadinata Electronics 3 11th December 2008 06:25 PM
customer care centers immapic Computers & Electronics 1 10th June 2008 11:51 AM
Customer Care In 2020 co0l_giirl18 SGClub Cafe 6 25th April 2008 03:14 AM

» Current Poll
Should Singapore match Malaysia's toll charges?
Yes - 66.67%
2 Votes
No - 33.33%
1 Vote
Total Votes: 3
You may not vote on this poll.
» Friends
Watch Free Movies Online
Celebrity Gossip
Food Delivery

» Facebook Fans
» What's Going On?
Title, Username, & Date
Guy dancing on the MRT
What songs you listening
CSI help needed for this old hag scammer
Accomodation with your friends?
Proportion of inter-ethnic marriages almost doubles
combined science physics and chem 2014 discussion
One ideal country you would love to go to.
No ban on X-Men comic with gay marriage
NUS (National University of Singapore) Chitchat Thread
Man reports dad for abusing dogs
Where to buy beauty products online?
Marvel's Thor is Now a Woman, Comics Studio Announces
12 taken to hospital after truck hits SBS bus
Why Coconut Water Could Replace Your Sports Drink
New River Safari Cruise launching this Friday
Chocolate Honey Cornflakes Recipe
China: Bumbling Heilongjiang sports staff construct square track to save time
How does a teacher mark for English Oral?
Your place of choice in getting cheap clothes in Singapore.
Nepalese jogger had sex with underage girl in woods
 

All times are GMT +8. The time now is 07:06 PM.


Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright© 2004-2013 SGClub.com. All rights reserved.